Uber’s recent controversies come at a price: public loyalty – Los Angeles Times

Uber's recent controversies come at a price: public loyalty
Los Angeles Times
Uber founder Travis Kalanick has run his hyper-competitive business under the assumption the ride-hailing service that reigns supreme will be the one with the cheapest rates and best service. On that count, the 40-year-old chief executive has won handily.
What Uber drivers think about CEO Travis Kalanick yelling at one of their ownWashington Post
After argument with driver, Uber CEO promises to 'grow up'Kansas City Star
Uber CEO Travis Kalanick 'ashamed' after video shows him yelling at driverThe Mercury News
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